JD Public Adjusters Inc.
Effective Date: October 10th, 2026
JD Public Adjusters Inc. (“JD Public Adjusters,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website (www.jdadjusters.com), phone, email, and text messaging, how we use it, and the choices you have.
1. Information We Collect
Information you provide to us. When you fill out a form on our website, call us, email us, or work with us on a claim, we may collect:
- Name, email address, and phone number
- Property address and mailing address
- Insurance company, policy number, and claim details
- Photos, documents, and other information about your property loss
- Your text messaging consent and communication preferences
Information collected automatically. When you visit our website, we may automatically collect basic technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. We may use cookies or similar tools to help our website work properly and to understand how visitors use it.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests for assistance
- Provide public adjusting services and manage your insurance claim
- Schedule inspections, appointments, and follow-ups
- Send claim updates, document requests, and appointment reminders
- Send text messages you have agreed to receive
- Improve our website and services
- Keep business records and meet our legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information only as needed to provide our services, including with:
- Your insurance company and its adjusters, as part of handling your claim
- Professionals who help with your claim, such as contractors, appraisers, engineers, or attorneys, with your knowledge
- Service providers who help us run our business, such as website hosting or customer support, who may only use the information to provide services to us
- Government authorities, when required by law, subpoena, or court order
4. Text Messaging (SMS) Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile phone number and SMS consent are used only to send you the messages you agreed to receive from JD Public Adjusters Inc.
5. SMS Terms and Conditions
Program name: JD Public Adjusters Claim Updates
Program description: When you opt in through our website form, or by giving us verbal or written consent, you agree to receive text messages from JD Public Adjusters Inc. about your inquiry, appointment and inspection scheduling, reminders, document requests, and claim status updates.
Message frequency: Message frequency varies depending on your claim and requests.
Cost: Message and data rates may apply.
Opt-out: You can cancel at any time. Text STOP to our number. You’ll receive one final message confirming you have been unsubscribed, and you’ll receive no further text messages unless you opt in again.
Help: Text HELP for assistance, or contact us at 407-532-3249 or [email protected].
Consent is optional: Agreeing to receive text messages is not a condition of purchasing or receiving any of our services.
Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We keep personal information only as long as needed to provide our services, maintain business records, and meet legal and regulatory requirements.
8. Your Choices
- You may ask us to review, update, or correct your personal information by contacting us.
- You may stop receiving text messages at any time by replying STOP.
- You may unsubscribe from emails by using the unsubscribe link or contacting us.
- You may set your browser to refuse cookies, though some parts of the website may not work properly.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or our SMS program, contact us:
JD Public Adjusters Inc.
5401 South Kirkman Road, Suite 310
Orlando, FL 32819
Phone: 407-532-3249
Email: [email protected]